Customer Testimonials
Our purchase was easy and effortless. Great service and our salesperson was wonderful. I would definitely recommend this dealership especially our salesperson Martha!.
My overall experience was satisfactory our advisor Joseph Melendez kept us inform while my vehicle was being serviced. The only issue I had was picking up my vehicle I had to wait to be cashed out Joseph Melendez asked Drew Montenasco if he could cash me out he was attending another customer and he refused to. I waited at least 20 minutes before someone else was able to do it.
Great service my vehicle was in and out in a timely manner very professional team
purchase the truck of my dreams great service everyone treated me super friendlly and process went by super fast dealer was on spot super clean i will definitely come back for my wife's truck
Alyssa was great, customer service was great and I am happy with my new vehicle.
Excellent attention and client service. We were glad to find a place where sales representatives are kind, attentive and open to answer any question that we have. I will recommend this dealer for any of my friend.
Great and fast oil change service. Friendly customer service and very professional in and out. 👍👍
Our new pickup (bought in 2020 from Texas) threw a code that concerned us. We had it towed in and Tony and the best diesel mechanics helped us to get back on the road that same day! We highly recommend them! Our three dogs and Both of us were welcomed by everyone who worked there! They are so professional and great to work with! We can’t thank you enough!
Quick and prompt service. The staff was very friendly and accommodating, they informed me of the entire process and answered all my questions. They made sure the service was done right before I left and even apologized for the long wait, which was not long at all. Good job!
Thanks to Gabriel and Leslie for help me with all the process, amazing experience which this Dealer!!!!
I was really happy to have the opportunity to work with Martha Al-twal. I went into the dealership knowing I want it a new car, but not sure what. She knows her product so well, I’m pretty sure she leaves man in shock! Martha is one of the most helpful and friendly sales representatives my family and I have worked with. We’ve never had a sales representative with an amazing and positive energy. I will definitely keep going back to her in and will DEFINITELY recommend her to others.
Had no issues gettingbin quickly and getting my truck back in a timely manner.
I came in just to look around and Martha Al-twal came to greet me she was very knowledgeable on her product she was so good that she convinced me to buy a ram 1500 and I tell you it’s the best truck purchase I made she was sweet and patient showing me all my options I had if you go to viva ask for MARTHA YOU WOMT REGRET IT by the way her New Yorker accent was pretty cool 😎
Good service good service good service good service good service good service good service good
Excellent customer service at Viva Dodge. Edgar at the finance department was very helpful during my purchase.
Angela in Automotive Repair provided excellent customer service. She communicated regularly with us in regard to the progress of the repairs needed on our vehicle. The vehicle runs as if it is brand new thanks to the mechanical work performed by your staff.
We were looking for a vehicle for awhile and would stop by other dealerships to check out cars and wouldn’t really be attended or they wouldn’t take their time to show us multiple vehicles. We were referred to Viva and Alyssa by a friend who had a great experience with her and Viva. So when we arrived she was friendly and very helpful and got us into the vehicle that we really wanted and within our budget. She took care of us and more!
Great customer service, sales person and quick hassle free car purchase highly recommended for anyone
JUST EXCELLENT CUSTOMER SERVICE!!!! WE WERE IN AND OUT OF THERE WITHOUT ANY HITCH. JUST GREAT ALL THE WAY AROUND!!!
Service department is Great. Been going there for service for years and I get the same great service every time.
Made buying a vehicle very easy honest and up-front and transparent through out the process the sales rep luis made it a great experience
I had a very good experience with all of the members of the Viva Dodge group.
It was one of the quickest and easiest find experience that I have had, they worked with me as I was out of state with getting everything taken care of with my purchase.
My Sales person Gabbie did a great job following up with all my questions and concerns during the buying process. There was very little pressure to purchase which made it easy to return and work with her.
Was prompt with service and Adrian went out of his way to meet me halfway to sign papers and did an amazing job with the sale
The dealership and staff was professional, helpful, and took the time to ensure I had the perfect vehicle for what I was looking for. The process was smooth and every step of the way the team followed through.
Yo me gusta siempre ir con mi dealer x que , son muy atentos y serviciales, y me explican cómo anda mi vehículo, estoy muy satisfecha Gracias
OUTSTANDING CUSTOMER SERVICE AT TIME OF PURCHASE. FRIENDLINESS WAS GREAT
Excellent customer service! From the time I walked in until I drove off with my brand new Jeep, every employee made me feel at ease and very welcoming. My needs were taken into consideration and I was treated with the upmost importance. Completely satisfied with the service and with the whole process. I may add, I was completely satisfied with the time it took for me to drive away in my new Jeep. Everything was done in a timely manner. Good job!
Took entirely too long to wait to close on purchase.
It was fast and easy process loved the service they provided
Staff was super friendly and helpful with my car xxx soon as I got their
Fantastic service and friendly staff. Everything was easy and it made the purchase of a new vehicle an easy process. I would definitely recommend this dealer to anyone that is looking to buy a new vehicle.
Great overall, not long at all. Car was cleaned as well which was great considering it rained and was super windy recently.
A little mixup caused the maintenance to take longer than expected.
Great Experience working with Viva Dodge! Thanks to Raul Torres for all his help!
My salesman James was great to work with.He made it very easy for me in and out in a couple of hours with a good trade in value for my vehicle. I would recommend James to deal with and i would do business with them again.Thanks James!!
Sales person Gabriella Rio was very helpful. She went out of her way to check on us that we made it home safe. Great service
They are Professional but fun helpful personalities, highly recommend this dealership to family and friends. Love the music they were playing and enjoyed watching the staff and customer dance moves and trying to be discreet about it.
Dillan worked a great deal for us and had all the paperwork ready so we could finish the deal on our lunch break.
I deal with Dillan Valles and I received an excellent service, the price we agree was the what I paid I Recommend it 100% Thanks
Fantastic service and friendly staff. Everything was easy and it made the purchase of a new vehicle an easy process. I would definitely recommend this dealer to anyone that is looking to buy a new or used vehicle.
Great environment and service, my wife always wanted a Jeep Cherokee and we know we went to the right dealership.
Very professional sales people and managers. Always felt we were being heard on what we wanted and they made us aware of all options of financing and rebates offered.
I love my Power Wagon, things went smooth with the deal and Adrian C. My sales rep did a great job. Saul at finance explained all my paper work. Thanks guys
I was given the apportinity to test drive the vehicle and shown all the featuresof the vehicle. The dealership worked with me to get the vehicle within my price range.
Good service, really fast and easy purchase had the vehicle that I was looking for
James was a great salesman. He worked with my schedule in getting my car ready for me.
Raul was very kind and informative. He answered every question I had and, made sure to clear any of my concerns. Made the experience an easy one
This was the best buying experience I have ever had in buying any type of vehicle or equipment and the sale person Edgar Chacon was very knowledgeable on the power wagon 2500 I was looking at which made the process fast and easy , I was in and out with my new truck in about two and a half hours (WOW) GREAT TEAM THANK YOU ALL
Rapid, friendly, knowledgeable sales personnel, helped ensure a pleasant buying and prompt delivery experience. They had the best vehicle at the best price. Nice job Viva !
Excellent service Provided by mechanic would recommend to anyone
Muy buena experiencia muy amables todos siempre al pendiente
Great service, super helpful. Am very happy with my new car, love how fast and easy it was to get into my new car.
Mr. Chacon was very helpful throughout the whole process of buying my new car.
Simply amazing. Worked diligently to get me the car of my dreams all while a price I could afford. They were professional and didn’t discourage me. Amazing crew and I would definitely go there again if the times comes.
She was very helpful in meeting my expectations and working with me. Very patient person, truly took her time in making sure things went well. To include cleaning the vehicle after the sale!
Great customer service and staff is really friendly and respectful.
Martin took care of me superb making sure it was a fast delivery and easy paperwork very happy with service and execution and follow up Of any concerns
Excellent Customer Service . Thank you Denny for your excellent customer service in the service department. General Manager Manuel Beltrán thank you for ensuring all services were performed. Thank you VIVA team !
Easy drop off of my truck and pick up. The service advisor was very nice
Very nice place! Staff is very friendly! Long process for purchasing a car though. Definitely make sure you have a lot of time before going.
Customer service was Great... made it easy.. it was a fast process... everyone was very patient with us and was able to answer all of my questions...
Juan, was out service advisor. He was great and very helpful! I like working with him and will take all my Dodge vehicles to Viva Dodge.
Great experience enjoyed the friendly atmosphere and the cleanliness of the dealership.
Thank you Viva Auto Group I love my Ram pickup and I will get me a newer Ram Classic Pickup in the Future. A loyal customer always thank you Alfred Garcia Disabled Veteran US Army. Viva is a very courteous place to take your car for or truck poor service thank you very much. I want to thank the mechanic all the people in the service Island even thank all of you for the great maintenance on my truck. ???
Great service Juan should be consider for employee of the month
We had a great experience and great service. Excellent sales associate. We were very pleased with the service and time spent. Thank you to both.
I went to shop for a new car and I got exactly what I wanted. They offer a great service. Very professional, very clean dealership, fast service, and great service overall. I will definitely be coming back here to shop.
Marxel Ramos was a great salesman with alot of knowledge on all the vehicles. He was very friendly I would recommend him as a salesman.
They offer an excellent service. Dealership is very clean. I will definitely be coming back here to shop again.
Very easy process and good personnel. Will definitely recommend to other people.
Adrian was very helpful.Took my old 16 dart walked out with a new 2021 scat pack. He got me too where I was comfortable in paying.
I had Gabriella she was great! She was there for me as a customer and a new buyer. Her and her manager helped me financially as well.
My car was scheduled for a service and it was ready before the expected time. I?m very satisfied, thank you.
This was definitely one of the easiest and most effective vehicle purchases I have made. The team at Viva Dodge listened to what we wanted and delivered in every way. The price was below what we had anticipated and the car had more features than what we thought we could afford for our daughter. Bobbie was extremely helpful throughout the process and Julio in finance provided great options for us. Definitely recommending this dealership to family and friends!
I love the Jeep.......we did everything on online......they were great......Jonathan Capristo was very easy to work with.......helped me calm my nerves several times.....seemed to really be interested in my concerns.......I would buy from Jonathan again if I live that long !!!!!!!
Good service, only thing I would say is when a customer is bringing vehicles back for service' she should have a the longer car ready with gas waiting for me..instead both times I had to wait 15 or more minutes for her to get car filled with gas.. Both times she knew I was on my way I should not have had to sit and wait for to get loner ready' I was late for a meeting due to this... I always call ahead for this exact reason. So I don't have to wait for them to get car ...
Great customer service, amazing deal on our new truck and Bobby was outstanding with all his help and understanding of our situation!
Good customer service and friendly staff. They have a good variety of vehicles
I got an amazing deal on my 2020 Dodge Challenger. They even gave me more than what my trade in was worth in order to get the deal done. Will be buying at Viva from here on.
LOVED MY EXPERIENCE!! Everything went amazing and smooth! Well definitely refer family and friends!!! I'm enjoying my new (used) vehicle!! It's exactly what I wanted!!
The attendant was very attentive and helpful. Service/Repair was done in a timely manner. I been doing all my car services and repairs at VIVA DODGE. It's quick and reliable. Thank you for your good service.
The Salesman Johnathan was not pushy, very understanding, knowledgeable, patient and pleasant to deal with.
Excelente servicio el trabajo de los vendedores excelente
My only gripe is the website needs to be updated more often and the reps need to have answers when a customer asks and not let the customer find out on their own.
Very good and fast service and very knowledgeable personal.
Our salesman and service center (they updated a recall and the 1st oil change to the Jeep Renegade I purchased) have always treated me with respect and care. I recommend Viva Dodge highly.
Antonio Cortes was very helpful he is a good dealer very excited for us as new cars buyers.
Good service took a bit longer than usual but good service . Peter service advisor always willing to help.
Quality service was great. The service representative took the time to explain in detail what was going on.
I just have one complaint and it not deal with customer service, which was impeccable. Anytime you have any work done at a dealership excluding an oil change..... all fluids should be top off and the car should be washed. My car has been at your dealership over 6 months. That is unacceptable. Things have been broken on my car by your mechanics and you choose not to fix them. I find that bazaar. Your mechanic should be accountable for their actions. I have had a starter which is rare for them to go bad replaced twice. Why? Ricardo was excellent ...
My family and I bought three vehicles from this dealership and we had an excellent experience each time. All the employees were very professional, friendly and kind especially Edgar Chacon and Julio Gomez. Both of them provided such phenomenal customer service from the beginning to the end. They made us feel very welcomed, appreciated and respected our decisions with no pressure. They are absolute assets to the company and deserve to be acknowledged. We thank them for making our car buying experience a memorable one! We absolutely love our vehicles and happy with the choices we’ve made. We definitely ...
Great service! Sales person Edgar Chacon was very helpful and friendly! Also Julio from finance was great on helping us throughout the process. Great staff to work with.
Excellent service, sales representative go above and beyond to help. Strongly recommended.
This is the second brand new Ram I have purchased from VIVA. The salesman Edgar was excellent as was the other Edgar. The transaction went perfect. The finance department had me in and out in about 20 minutes Great Job. I have always had great service from the service department as well. My only complaint is that I brought the new vehicle in to be detailed was told it would take 2 or 3 hours which actually took about 5 hours and the person who does the detail should do a better job than just washing it and putting a floor protector down to ...
Edgar C was extremely helpful and worked very hard to get me into the vehicle I wanted. He assured I was covered with all the necessities and went out of his way to keep me satisfied. He is a great salesperson with a lot of respect and I will be recommending all my friends and family looking for a vehicle to shop with Viva and Edgar C.
provide outstanding service and customer service was great. They are very short on technical support due to COVID-19..
Peter Avila friendly willing to help you and fix the problem. Have been there several times and always look for Peter to assist me because he understands clients needs
Very professional staff especially Peter Avila, he explains and communicates with customer very clearly and promptly, was very happy with services keep up the good work!!