SMS Privacy Policy

Privacy Policy
Viva Dodge Chrysler Jeep El Paso respects your privacy and is committed to protecting your personal information. This policy explains how we collect and use information through our website and messaging services.
Information We Collect
We may collect personal information including name, phone number, email address, and vehicle or appointment details when you submit a form, contact us, or interact with our website.
How We Use Information
Information collected may be used to:
• Respond to customer inquiries
• Schedule service appointments
• Send appointment reminders
• Provide service updates
• Send inventory alerts and promotional offers
• Improve our customer experience
SMS Messaging
By providing your mobile phone number through our website forms or communication channels, you consent to receive text messages from Viva Dodge Chrysler Jeep El Paso regarding appointments, service updates, and promotional offers.
Message frequency varies.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP.
For assistance, reply HELP.
Data Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only when necessary to operate business services such as messaging platforms or customer support systems.
Updates to this Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page.

Terms of Service
By accessing this website or opting into communications from Viva Dodge Chrysler Jeep El Paso, you agree to the following terms.
SMS Program Description
By opting in to receive text messages, you agree to receive Viva Dodge Chrysler Jeep El Paso notifications and alerts including:
• Service appointment reminders
• Repair updates
• Inventory alerts
• Promotional offers
• Customer service messages
Message frequency varies.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
Opt-Out Instructions
You can cancel the SMS service at any time by replying STOP to any message received.
After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
Help Instructions
If you need assistance, reply HELP to any SMS message or contact the dealership directly.
Changes to Terms
Viva Dodge Chrysler Jeep El Paso may update these Terms of Service at any time. Continued use of our services indicates acceptance of any updated terms.